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Customer Support

L-3 Avionics A.C.E.S. Customer Support Overview
(A.C.E.S. = Action, Commitment, Excellence, Service)

For information on where to send Legacy Learjet Autopilot repairs, please go to Butler Avionics.

The L-3 ACES Customer Support Team provides industry-leading service in technical support, new product sales, product repair, loaners/exchanges, spare parts and warranty support. AOG technical support and AOG loaner/exchange support are available 24 hours a day, 7 days a week, 365 days a year.

Our goal is to ensure your complete satisfaction, and we are prepared to resolve any issues or concerns you may have. We'll make sure our services and employees are available when you need them.

You may call or e-mail the Director of Customer Support at (616) 285-4382 or Glenn.Gilbert@L-3com.com.

Toll Free(Business and AOG) (800) 253-9525
International (616) 949-6600
Fort Lauderdale Repair (800) 854-3115
  (954) 497-0100
Fort Lauderdale Repair 24-7 AOG (954) 629-8689
Technical Publications Avionics.TechPubs@L-3com.com
Avionics Technical Support FieldService.Avionics@L-3com.com
Customer Service Avionics.Service@L-3com.com